DutyDoctor

Cookies

Effective Date: 01/12/2024

At DutyDoctor, we use cookies and similar technologies to enhance your experience, provide services, and analyse how our website is used.

This Cookies Policy explains how we use cookies, why we use them, and how you can manage your cookie preferences.

1. Introduction

This Cookies Policy explains how DutyDoctor (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website.

By using our website, you consent to the use of cookies in accordance with this policy.

This policy should be read alongside our Privacy Policy, which outlines how we protect and manage your personal data.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website.

Cookies help us improve your experience by remembering your preferences, enabling certain functions, and providing us with insights into how our website is being used.

We use two main types of cookies:

  • Session Cookies: Temporary cookies that are deleted from your device when you close your browser.
  • Persistent Cookies: Cookies that remain on your device until they expire or you manually delete them.

3. Why We Use Cookies

We use cookies for several purposes, including:

Essential Cookies

These cookies are necessary for the website to function and cannot be turned off. They are usually set only in response to actions made by you, such as logging in or filling out forms. Without these cookies, services like secure login cannot function.

  • Examples:
    • Session cookies (to manage your login state).
    • Authentication cookies (to verify your identity during sessions).

Performance Cookies

Performance cookies help us understand how visitors interact with our website, enabling us to improve its functionality. These cookies collect anonymous data on things like pages visited, errors encountered, and the time spent on the website.

  • Examples:
    • Google Analytics (to track site usage and performance).
    • Site metrics (to gather anonymous information on your browsing).

Functionality Cookies

These cookies allow the website to remember choices you make (such as your preferred language or location, where applicable) and provide a more personalised experience.

  • Examples:
    • Language preferences.
    • Account settings.

Targeting or Advertising Cookies

Targeting cookies are used to track your browsing habits and may show you relevant advertisements, both on our website and across third-party sites. These cookies can also help us measure the effectiveness of our advertising campaigns.

  • Examples:
    • Cookies for online advertising networks like Google Ads.
    • Cookies used by third-party services for targeted ads.

4. Why We Use Cookies

We use cookies for several reasons:

  • To ensure the website functions properly and securely.
  • To provide a personalised user experience.
  • To analyse website usage and improve our services.
  • To show you targeted advertisements, if applicable.

5. Managing Cookies

When you visit our website, where applicable, we may ask for your consent to use cookies. You can accept or reject all cookies except for essential ones, which are necessary for the operation of the site.

How to Control Cookies:

  • Browser settings: Most web browsers allow you to manage cookie settings through their preferences or options menus. You can set your browser to block cookies, alert you when cookies are being set, or delete cookies. However, please note that blocking or deleting certain cookies may affect the functionality of our website.To learn more about how to manage cookies in your browser, visit the following:
    • Google Chrome
    • Mozilla Firefox
    • Microsoft Edge
  • Cookie Consent Management Tools: If applicable, you can manage your cookie preferences via the cookie banner displayed when you first visit our website or by accessing the cookie settings at any time.

6. Third-Party Cookies

We may allow third-party service providers (such as analytics companies and advertising networks) to place cookies on your device. These third parties may use cookies to collect data about your interactions with our website across different platforms and websites.

We do not control the cookies placed by these third parties, so we encourage you to review their respective cookie policies for more information. For example:

  • Google Analytics – https://policies.google.com/technologies/cookies?hl=en-US
  • Facebook Ads – https://www.facebook.com/policies/cookies/

7. Cookie Retention Periods

Cookies are stored on your device for different periods of time depending on their purpose:

  • Session Cookies: These are deleted automatically when you close your browser.
  • Persistent Cookies: These remain on your device until they expire or are deleted manually.

The retention period for each cookie is outlined in your browser’s cookie settings or on the cookie consent tool on our website.

8. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any changes will be posted on our website, and the “Last Updated” date will be amended accordingly.

9. Contact Us

If you have any questions about this Cookies Policy or how we use cookies, please contact us at:

  • DutyDoctor
    Email: info@dutydoctor.com
    Phone: 0800 999 1615
    Address: 2440, The Quadrant, Aztec West, Bristol, BS32 4AQ

Last Updated: 01/12/2024

By using our website and services, you consent to our use of cookies as described in this Cookies Policy.